Shipping Policy

At Indofashion, we are committed to ensuring prompt delivery of your orders. Here’s what you need to know:

1. Shipping Rates

Domestic Shipping: Standard shipping is free within Japan. Expedited shipping options are available for a fee.
International Shipping: Rates depend on destination and package weight, calculated at checkout.

2. Processing Time

Order Processing: Typically 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Preparation: You will receive a tracking number once your order has shipped.

3. Shipping Methods

Domestic: Standard and expedited shipping options.
International: We use reliable global carriers. Delivery times vary by destination.

4. Delivery Times

Domestic: Standard shipping takes approximately 3-5 business days. Expedited shipping is faster.
International: Estimated delivery is 7-21 business days, depending on customs processing and destination.

5. Order Tracking
A tracking number will be provided once your order has been shipped. Use this to track your shipment.

6. Shipping Delays
Delays may occur due to weather, customs, or carrier issues. We appreciate your patience and understanding.

7. Address Accuracy
Ensure your shipping address is correct. We are not responsible for issues arising from incorrect addresses. Contact us immediately if changes are needed.

8. Shipping Issues
For missing or damaged items, please contact us at service202306@sina.com. We will assist in resolving the issue.

9. Customs Duties
International orders may be subject to customs duties and taxes, which are the customer's responsibility.

10. Contact Us
For shipping-related questions, email service202306@sina.com.

Thank you for shopping with Indofashion! We value your business and are here to ensure your satisfaction.